TMS Selection Support

We bring a unique combination of TMS subject-matter expertise, business analysis discipline, and hands-on implementation experience. We have led system selections both independently and within large consulting firms and have also spent years working for TMS vendors — responding to RFPs and delivering sales workshops. This dual perspective enables us to challenge vendor claims effectively, identify hidden complexity early, and guide clients toward solutions that will succeed in implementation, not just on paper.

Leveraging our extensive vendor network and direct experience across all major TMS platforms, we provide structured, efficient support across each stage of the selection process:

We facilitate focused requirements workshops to capture what truly matters to the business, including non-standard processes and future-state considerations that are often missed. As experienced Business Analysts, we ensure requirements are clearly defined, prioritised, and agreed, creating a robust and unambiguous foundation for vendor engagement.

Without sufficiently detailed and prioritised requirements, vendor demonstrations inevitably converge. Vendors will naturally focus on the areas where their solution is strongest, while glossing over limitations or complexity. This makes it difficult for stakeholders to meaningfully differentiate between systems and increases the risk that critical gaps are only discovered during implementation. Our approach ensures vendors are directed to demonstrate against your specific requirements, enabling genuine comparability and evidence-based decision-making.

 We translate business requirements into clear, vendor-ready scenarios and ensure vendors are directed toward the areas of greatest risk and differentiation. This ensures limited workshop time is used effectively and avoids spending time on generic functionality that all systems provide. 

We produce concise, structured requirements documentation and RFP questions that drive meaningful, comparable responses. Drawing on our vendor and implementation experience, we focus questions on functional depth, configuration versus customisation, integration complexity, and delivery approach — not marketing-led assurances.

We design and manage an objective; weighted scoring framework aligned to business priorities. Our independent SME input helps distinguish genuine functional fit from presentation quality, ensuring the evaluation reflects implementation risk and long-term suitability. 

We define business-specific worked examples that require vendors to demonstrate how their solution supports your processes end-to-end, including exceptions and controls. Our implementation experience allows us to challenge assumptions in real time and surface potential issues early. 

 We support structured post-workshop scoring and decision-making, linking outcomes directly back to requirements and evidence from demonstrations. This ensures a clear, defensible recommendation and reduces the risk of costly surprises during implementation. 

A transparent, well-governed TMS selection process that delivers:

• clear stakeholder alignment
• genuine comparability between vendors
• reduced implementation risk
• increased confidence in the final decision